We will treat the personal data of both the user of the website and the client carefully in accordance with the applicable legal provisions.

For more information about privacy, we refer to the website of the Data Protection Authority (GBA).

Personal data that we process:

By using the website, we may process the following personal data from you:

Information about your activities on our website

IP address Internet browser and device type.
For more information about this method, please refer to our cookie policy.

If you use our contact form, we can obtain the following information from you:

First and last name; Address details ;Telephone number; E-mail address

Special and / or sensitive personal data that we process.

If you use the website, we will in principle not process any special or sensitive personal data about you.

It is of course always possible that you have provided such information yourself via the contact form. In such a case, we will handle this with the utmost discretion and in accordance with applicable law.

Furthermore, we do not intend to collect data about website visitors under the age of 16, unless they have permission from their parents or guardian.

Of course we cannot check whether a surfer is actually older than 16 years. We therefore advise parents to carefully monitor the online activities of their children, in order to prevent data about children from being collected without the required consent. We also refer to the specific website of the Data Protection Authority on youth and privacy.

If for any reason you are convinced that we have collected personal information about a minor without this permission, you are kindly requested to contact us via the above details.

Why we need data.

We process your personal data for the following purposes:

Sending our newsletter; To be able to call you if this is necessary to be able to perform our services; To provide services; We also analyze your behavior on the website in order to improve our website.

Finally, client data is also processed based on the legitimate interest of HOTEL.EU, such as that of sending announcements or messages in the context of customer relationship maintenance.
Data collected on this basis will be retained for up to seven years after the end of the last contractual relationship, unless the data subject objects to the retention earlier.

How long we keep data.

We will not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.

Share with others.

HOTEL.EU also ensures that the internal processing of personal data, both in paper and digital form, takes place with a view to maintaining confidentiality, which implies that personal data collected by HOTEL.EU is only shared with persons for whom it is necessary. is to know about this data.

For certain transactions, we call on third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation. In such a case, we enter into a processor agreement with these third parties to ensure that your data receives the same level of security and confidentiality.

View, modify or delete data.

A party whose data is processed by HOTEL.EU has the right to request HOTEL.EU to inspect, correct or delete his or her personal data or to limit the processing concerning him or her. The data subject also has the right to object to the processing.

You can send a request for inspection, correction or deletion via the above information.

To ensure that the request for access, correction or deletion has actually been submitted by you, we ask you to enclose a copy of your ID with the request. Your request will then be processed as soon as possible and at the latest within four weeks.

Every data subject has the right to file a complaint regarding the processing of personal data with the Data Protection Authority, with registered office at 1000 Brussels, Drukpersstraat 35.


We take the protection of your data very seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.

If you have the impression that your data is not properly secured or there is evidence
misuse, please contact us using the details above.

Under no circumstances can we be held responsible for any direct or indirect damage caused by incorrect or unlawful use of the personal data by a third party.

References to other websites.

The website may contain links or references to other sites that are not managed by the user of the current website and to which this Privacy Policy does not apply.

We cannot be held responsible for the content of these sites, nor for the products or services offered or mentioned on them.

HOTEL.EU reserves the right to change this statement and / or this policy.
Changes will be notified to users via the website.